Question 1

What marketing services does Stance Agency offer?

Accepted Answer

We offer a full range of marketing services including branding and identity design, website design and development, search engine optimization (SEO), Google Ads management, social media management and content creation, video content, email marketing, and marketing strategy. Strategy and delivery are handled remotely by our team, with video production supported by local crews in Canadian cities.

Question 2

How are your marketing services priced?

Accepted Answer

Our pricing is tailored to your business size, goals, and the services you need. We scope every engagement individually after a discovery call, so you only pay for what fits your business. Email toby@stanceagency.com.au to book a call and we'll put together a tailored proposal.

Question 3

Do you lock clients into long-term contracts?

Accepted Answer

No. We don't believe in locking businesses into long-term contracts. Our standard agreements are month-to-month with a simple 30-day notice period. We earn your business each month through the work we deliver, not fine print. Some clients choose longer commitments, but it's always optional.

Question 4

How long does it take to see results?

Accepted Answer

Timeframes vary by channel. Paid advertising like Google Ads can deliver leads within the first week. SEO is a longer play that typically shows meaningful results in three to six months. Branding and website projects follow a structured timeline from briefing to launch, usually four to eight weeks depending on scope. We'll set clear expectations during your onboarding.

Question 5

How do you report on results?

Accepted Answer

You'll receive a clear monthly performance report covering the key metrics relevant to your campaigns: website traffic, leads, conversions, rankings, ad spend, and recommendations for the month ahead. We also schedule regular check-in calls so we can discuss results, answer questions, and refine strategy together.

Question 6

Do you manage social media accounts?

Accepted Answer

Yes. We manage social media for businesses across platforms including Instagram, Facebook, LinkedIn, and TikTok. Our service covers content strategy, copywriting, graphic design, scheduling, community management, and performance reporting. Every post is crafted to align with your brand voice and business objectives.

Question 7

Can you help with SEO for my business?

Accepted Answer

Absolutely. Our SEO service covers technical audits, on-page optimization, content strategy, local SEO, link building, and ongoing performance tracking. We focus on getting your business found by the right people at the right time, driving organic traffic that converts into real customers, not just rankings for vanity keywords.

Question 8

Do you offer branding and logo design?

Accepted Answer

Yes. We provide full branding services including logo design, colour palettes, typography selection, brand guidelines, and digital assets. Whether you're starting from scratch or refreshing an existing brand, we create cohesive identities that resonate with your target audience and set you apart from competitors.

Question 9

Do you work with small businesses?

Accepted Answer

We work with businesses of all sizes, from solo operators and startups to established companies with larger teams. Our packages are scalable, so whether you need a simple social media presence or a full multi-channel strategy, we'll tailor a solution that fits your budget and growth stage.

Question 10

What does the process of working with Stance look like?

Accepted Answer

It starts with a discovery call where we learn about your business, goals, and challenges. From there, we put together a tailored proposal. Once approved, we move into onboarding, gathering brand assets, setting up accounts, and aligning on strategy. Then we get to work delivering content, campaigns, and reporting with regular check-ins along the way.

Question 11

Which parts of Canada do you work with?

Accepted Answer

We work with businesses right across Canada, including Calgary, Toronto, Vancouver, Edmonton, and regional communities. Digital marketing, branding, web development, and strategy are all delivered remotely. For video production, we arrange local crews in Canadian cities as needed.

Question 12

How do I get started with Stance Agency?

Accepted Answer

Getting started is simple. Book a discovery call through our website or email toby@stanceagency.com.au. We'll have a no-obligation conversation about your business, what you're looking to achieve, and how we can help. From there, we'll send through a tailored proposal with clear deliverables and timelines.

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